DCFS leadership is working closely with health officials in LA County to address concerns and prevent the spread of the Novel Coronavirus, or COVID-19. Although information is evolving quickly, please know that we are monitoring developments and working closely to communicate with parents, youth, and caregivers involved with DCFS.   We will be updating this information as we get additional guidance and answers from our various partners.

DCFS will continue in its child protection work and provide essential services to families while taking precautionary measures to protect our staff that engage directly with families.

Please note: Effective March 16th and until further notice all DCFS offices are closed to the public.  Our sites will remain open to employees only as we continue to provide services to the children and families we serve.

We are aware that there is a rumor that DCFS will remove children because of a coronavirus infection in the household. This is simply not true. Removal is only done as a last resort in instances of child abuse or neglect. Coronavirus alone, however, is not a legitimate reason for DCFS intervention.

If you are a parent, youth, caregiver or service provider involved with DCFS and have any questions about this, we encourage you to email us at COVID19Info@dcfs.lacounty.gov.

General Information

Frequently Asked Questions [click here]
Preguntas Frecuentes  [clic aqui]

Information for Parents
Information for Contracted Providers
  • 08/11/2020 – LA County Department of Public Health COVID-19 Guidance for Group Homes, Foster Family Agencies, Temporary Youth Shelter Care Facilities and Short-Term Therapeutic Programs. [click here]
  • 05/20/2020 – Pandemic-EBT Card for Children and Families Served by Child Welfare Services – [ View Flyer]  More info: [click here]
  • 05/13/2020 – Frequently Asked Questions [click here]  View Previous Version (04/16/20) [click here]  View Previous Version (4/10/20) [click here]  View Previous Version (3/24/20) [click here]
  • 04/16/2020 – DCFS & DMH Joint letter to Providers [click here]
  • 04/02/2020 – Instructions to add a Child and/or an Additional Person to ITrack [click here]
  • 03/17/2020 – Communication for Providers  [click here]
Information for Resource (Foster) Parents
  • 08/28/2020 – Parent and Caregiver Newsletter [View Newsletter] [Boletín en español]
  • 07/11/2020 – Virtual Town Hall for Caregivers [Watch]
  • 6/29/2020 – Book: One Day Everything Stopped [View]
  • 6/24/2020 – Communication to Resource (Foster) Parents [View] | Comunicación para padres de crianza [clic aqui]
  • 05/20/2020 – Pandemic-EBT Card for Children and Families Served by Child Welfare Services – [ View Flyer]  More info: [click here]
  • 04/13/2020 – Communication for Resource (Foster) Parents [click here]  |  Comunicación para padres de crianza [clic aqui]
  • 04/10/2020 – Medical Hub Information on COVID-19 for Resource (Foster) Parents [click here]  |  Información del Centro Médico (Medical Hub) sobre COVID-19 para padres de crianza [clic aqui]
  • 03/27/2020 – COVID-19 Home Care Instructions for Resource (Foster) Parents [click here]
  • 03/13/2020 – Message for Resource (Foster) Parents  [click here]  |  Mensaje para padres de crianza  [clic aqui]
Information for Youth


COVID-19 Information 

Los Angeles County Library Resources:

To find an upcoming workshop or community event, visit our events calendar!

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Child Protection Hotline

24 hours a day, 7 days a week

Toll Free within California

(800) 540-4000

Outside of California

(213) 639-4500

TDD - Hearing Imparied

(800) 272-6699