SCSW Keumku Sou is known to the Van Nuys DCFS office as someone who goes above the call of duty. He exemplifies leadership, teaming, and actively engages the Core Practice…Read The Full Story »
If you suspect a child is being abused or neglected, or know of a family that may need additional support or access to resources, please contact DCFS immediately. Reporting should be done when a person either knows or has a “reasonable suspicion” that a child has been or is in danger of abuse or neglect.
“Reasonable suspicion” means that most people, given the same facts and information, would suspect child abuse. Hard proof is not needed to make a report. However, reports must be in good faith. Use common sense – and never make a false or malicious report. If you are unsure, call the hotline and talk to one of our experts.
Individuals who report child abuse in good faith are protected by law from civil or criminal liability. All reporters, except those mandated by law, may remain anonymous. However, it is helpful to provide your name and telephone number in the event that more information needs to be obtained.
you can use the online reporting system, CARES (Child Abuse Reporting Electronic System). As of Jan. 1, 2021, all mandated reporters may use the CARES to submit non-urgent reports of suspected abuse or neglect.
Ten (10) pre-qualifying questions at the beginning of the report help users determine if the report is non-urgent.
Learn more about CARES by viewing this short video. To request a virtual training email: CARES_INFO@dcfs.lacounty.gov.
By using CARES, you no longer have to file a verbal and written report.
you must call the Child Protection Hotline to file a verbal report and obtain a referral number, and then use SCAR (Suspected Child Abuse Reporting System) to file your written report. We encourage you to submit the SCAR through the electronic system. If you are experiencing technical difficulties with the system, you may submit the SCAR by fax to (213) 745-1728.
Take a look at our digital toolkit for sample messages and images to use on your social media accounts to help us spread the word, because all children deserve to live in a safe home and reach their highest and brightest potential.
24 hours a day, 7 days a week
Toll Free within California(800) 540-4000
Outside of California(213) 639-4500
TDD - Hearing Imparied(800) 272-6699