About Parent Partners

Parent Partners have successfully navigated the system and now work in partnership with DCFS to provide support, information and mentorship to parents who have recently lost custody of their children, as well as parents whose children are not in the foster care system permanently.

These parents are trained in the areas of parents’ rights and responsibilities, grief and loss, communication, cultural awareness, child abuse reporting and family violence. DCFS Parents in Partnership (PiP) is dedicated to the parents in the communities served.


If you or someone you know is a parent with an open DCFS case, Parent Partners are here to help provide you with support and vital information. They assist parents and families with the following services:


Warm Line

Parent Partners are available to parents via phone to take questions and requests for support and information Monday through Friday between the hours of 8:00am and 5:00pm. Voicemails are checked and responded to daily. Find the warm line in your area.


Parent Orientations

Parent Partners and DCFS staff members co-facilitate an orientation where parents are given the information they need regarding child abuse, neglect and strategies for success. The goal is to increase parental awareness and advocacy, leading to better outcomes for families.

Recent studies suggest that parents who participate in this Parent Orientation are 30% more likely to regain custody of their children in one year or less, compared to parents who don’t participate. In one study, parents who participated in the Parent Orientation regained custody of their children, on average, seven months sooner than parents who did not participate.


Support Groups

Support groups are available for parents who have children currently living under DCFS supervision, in-home or out-of-home. These groups, facilitated by Parent Partners, provide parents with a supportive environment among others who are having similar experiences, and offer information about reunification, parenting and advocacy.


Family Team Meeting Support

With parents’ permission, our Parent Partners are available to advocate for the parent in Child and Family Team Meetings (CFT) by assisting parents in communicating their family’s strengths and concerns. At your request, we will support parents during CFT meetings (availability may vary).


Connecting Parents with Resources

Parent Partners provide families with information and resources to encourage parents to make full use of DCFS and community partner services.


To get connected to Parents in Partnership services, locate your Regional Office and call the number that serves your community. Parent Partners are located in the lobbies of the offices listed below to provide support and information.

Find your Regional Office

(323) 725-4418

5835 S Eastern Ave
Commerce, CA 90040

Serving communities in the East LA area, Whittier, South Gate, Downey/Norwalk, Santa Fe Springs, Cerritos and the surrounding communities.

(310) 233-1000

1 Civic Plaza Drive
Carson, CA 90745

Serving Compton, Lynwood, Paramount, Watts, and the surrounding areas.

(626) 455-4712

4024 Durfee Ave
El Monte, CA 91732

Serving El Monte, portions San Gabriel Valley, and the surrounding communities.

(626) 691-1827

725 S Grand Ave
Glendora, CA 91740

Serving Azusa, Baldwin Park, Irwindale, Covina, City of Industry, La Puente, Rowland Heights, West Covina, and the surrounding communities.

(661) 471-1002

300 E Avenue K6
Lancaster, CA 93535

Serving Lancaster, Palmdale, and the entire Antelope Valley.

(213) 763-1757

1933 S Broadway, Suite 6
Los Angeles, CA 90007

Serving Korea Town, Hollywood, Downtown LA, West Side Los Angeles, and the surrounding communities.

(661) 223-4232

39959 Sierra Hwy, Suite 150
Palmdale, CA 93550

Serving Palmdale, Lancaster, and the entire Antelope Valley.

(626) 229-3473

532 E Colorado Blvd
Pasadena, CA 91101

Serving Pasadena, Burbank, El Sereno, Monterey Hills, Eagle Rock, Highland Park, Cypress Park, Altadena, Arcadia, Flintridge, Glendale, and the surrounding communities.

(909) 802-1452

801 Corporate Center Dr, Suite 100
Pomona, CA 91768

Serving Pomona, East San Gabriel Valley, and the surrounding communities.

(661) 702-6280

28490 Stanford Avenue,
Valencia, CA 91355

Serving Santa Clarita Valley, North Hills, Sylmar, San Fernando, and the surrounding communities.

(562) 903-5085

10355 Slusher Dr
Santa Fe Springs, CA 90670

Serving Santa Fe Springs, Downey, South Gate, Whittier, Norwalk, Bellflower, Cerritos, Hawaiian Gardens, La Habra Heights, Los Nietos, and the surrounding communities.

(562) 420-6328

4060 Watson Plaza Dr
Lakewood, CA 90712

Serving Carson, Catalina Island, Lakewood, Long Beach, Rancho Palos Verdes, San Pedro, and the surrounding communities.

(310) 972-3133

2325 Crenshaw Blvd
Torrance, CA 90501

Serving Gardena, Hawthorne, Inglewood, Palos Verdes Estates, Torrance, and the surrounding communities.

(818) 904-8375

7555 Van Nuys Blvd
Van Nuys, CA 91405

Serving Van Nuys, Pacoima, Panorama City, North Hollywood and the surrounding communities.

(323) 965-7068

8300 S Vermont Ave, 4th Floor
Los Angeles, CA 90044

Serving South LA and surrounding communities.

(323) 900-2320

5757 Wilshire Blvd, Suite 200
Los Angeles, CA 90036

Serving the communities of Beverly Hills, Culver City, Pacific Palisades, Malibu, Marina del Rey, Playa del Rey, Santa Monica, and the surrounding communities.

(818) 717-4014

20151 Nordhoff St
Chatsworth, CA 91311

Serving communities in the West San Fernando Valley, including Reseda, Canoga Park, and Chatsworth.

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Child Protection Hotline

24 hours a day, 7 days a week

Toll Free within California

(800) 540-4000

Outside of California

(213) 639-4500

TDD - Hearing Imparied

(800) 272-6699