Published: August 23, 2024

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LA County’s Hotline to Helpline expands its reach to help more families

At the Los Angeles County Child Protection Hotline headquarters in downtown LA, social workers are taking more than 160,000 calls on any given year. Jennie Feria, the chief deputy director…

Published: May 6, 2024

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Hotline to Help Care for Foster Youth in Crisis Slated to be Cut from California Budget

At the height of the pandemic, Ed Center and his husband’s 10-year-old adoptive son Hoku had been inside for days, sullen and addicted to YouTube. Hours-long tantrums followed requests to…

Published: May 1, 2024

State and Local Agencies Improve Child Services Intake and Outreach Communications

When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one….

Published: December 15, 2021

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‘Finding Family: The Long Road Home’ explores life of children in foster care in LA County

In Los Angeles County, there are almost 19,000 children in foster care. More than 600 need a permanent home. This is the story of the people who dedicate their lives…

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